Q1: What is your warranty for machinery?
A1: Our warranty is 12 months , with whole life service.
Q2: How is your after-sale service?
A2: Our engineers provide free training of machine installation,operation and maintenance.
Some easy-damaged parts and a toolbox are sent with machine for free.We provide free parts and service within 1 year warranty, and you can buy the machine parts from us at very low price after expiry of warranty date.
We provide after-sale service for our customers forever by call,email and video,and send our engineers to on-site service as you requested.
Q3: Are you a manufacturer or a trading company?
A3:We are a manufacturer.
Q4: What is your minimum order quantity(MOQ)?
A4: 1set,more preferential treatment for buying more than 1 set.
Q5: What is your delivery time?
A5: For single machine ,normally within 20 days.
Q6: What is your payment term?
A6: 30% T/T in advance as down payment , 70% balance paid before shipping or irrevocable L/C at sight.
Q7: Can you arrange factory inspection and commissioning?
A6: Yes, we can .